Support
Last updated: October 22, 2026
Answers to the questions people ask most. Anything else, write to us.
- Do my friends need the app?
- No. They open the link in any browser, type their name and tap what they had.
- The app read something wrong.
- Open the check and tap the pencil to fix a name or price, or add a missing line, before you share it.
- Two people shared one dish.
- Each of them taps “We shared it” on that line and the price splits evenly. Lines with a quantity, like 2 beers, split one per person.
- How do friends pay me back?
- Add a payment link or card number under “Name & payment details”. Friends see it next to their total and mark themselves as paid. CheckMates never handles money.
- How long does a shared check stay online?
- 7 days. Then the link stops working and the check is deleted from our server. Your copy stays in My checks on your phone.
- Is CheckMates free?
- Yes. No account, no ads, no in-app purchases.
Something else?
Write to support@checkmatesapp.com. To delete a shared check before its 7 days are up, send us its link.